AI & Automation Portfolio
Leveraging AI and machine learning to automate analysis, extract insights from unstructured data, and build intelligent systems.
Autonomous AI Voice Concierge & Inbound Scheduling Agent
Front-desk staff across 14 clinic locations were missing 38% of inbound patient calls during peak hours and after-hours, leading to lost appointment bookings and poor patient satisfaction. Staff spent over 3 hours daily handling repetitive FAQs, cancellations, and basic rescheduling requests.
Outbound AI Voice Agent for Lead Qualification & Follow-ups
The sales and renewals team was spending 65% of their day dialing outbound leads who were unreachable, not interested, or unqualified. With over 5,000 pending renewal notices and lead follow-ups monthly, human agents could only cover 30% of the contact list.
Autonomous Lead Generation & AI Pipeline
A premier B2B marketplace needed a scalable way to acquire new business listings. Manual outbound pipelines were hindered by proxy blocking (bot detection), data decay (invalid info), and the sheer human cost of replying to hundreds of unqualified prospects.
AI Auto-Blogging with Notion & GitHub Actions
Publishing 5+ blog posts a week required a full-time copywriter, incurring costs of over $200 per piece. The editorial process was siloed, and formatting/uploading to the CMS manually took hours.
WordPress to YouTube Shorts Automation
The client published 4-6 blog posts weekly but had zero video presence. Creating YouTube Shorts manually required a videographer, editor, and scriptwriter — costing $150/video and taking 3-5 days per asset. At scale, this was financially impossible.
Dialpad AI Customer Service Analytics
Customer service managers were manually reviewing call recordings to understand common issues, agent performance, and customer sentiment. This was time-consuming, inconsistent, and couldn't scale with growing call volume.
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